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Services for Australians Overseas
Monday - Friday, 9.00 to 17.00
For Australian Passports and Consular Services, please call for an appointment between 9.00 am to 12.00 pm.
Ph. +41 (0) 22 799 9100
Fax. +41 (0) 22 799 9178
The Christmas and New Year holiday period is fast approaching!
IF YOU NEED YOUR NEW PASSPORT BEFORE CHRISTMAS, WE RECOMMEND THAT YOU LODGE YOUR APPLICATION BY 26 NOVEMBER 2014.
You should normally allow up to three weeks to receive a new passport. Passport office and agency closures over the Christmas and New Year period mean that passport applications lodged after 26 November 2014 will take longer than usual to be processed.
If you cannot wait for three weeks to receive a new passport, you should consider using the Priority Processing Service. This guarantees that an eligible applicant’s new passport will be ready for despatch or collection within two working days of the Passport Office receiving all the information needed. The Priority Processing Service entails an additional fee.
Children’s passport applications without full consent can take longer than three weeks to process, and may not be eligible for the Priority Processing Service.
Some countries require your passport to be valid for a minimum period, for example six months, before they will grant entry. You need to enquire if this is the case for any country you plan to visit or transit.
If you have a query, please telephone the Australian Consulate-General on +41 (0)22 799 91 00, or email us at Australian.firstname.lastname@example.org.
The Australian Consulate-General in Geneva will be closed for the following times over the Christmas and New Year period
Christmas and New Year Closures
Wednesday, 24 December 2014
Thursday, 25 December 2014
Friday, 26 December 2014
Saturday, 27 December 2014
Sunday, 28 December 2014
Monday, 29 December 2014
Tuesday, 30 December 2014
Wednesday, 31 December 2014
Thursday, 1 January 2015
Friday, 2 January 2015
Saturday, 3 January 2015
Sunday, 4 January 2015
Monday, 5 January 2015
Out of Hours (emergencies only)
For emergencies out of office hours please call +41 (0) 22 799 9100 – the recorded message will give instructions on connecting to the 24-hour Consular Emergency Centre in Canberra on a toll-free number.
TRAVEL DOCUMENT FEES WILL INCREASE FROM 01.01.2015
ALL PAYMENTS RECEIVED ON OR AFTER THIS DATE MUST BE MADE AT THE NEW RATE
Please see table below for the new AUD rate - the CHF rate will be updated on 05.01.2015
|Adult||AUD 250.00||AUD 376.00||10 years|
|Senior||AUD 125.00||AUD 188.00||5 years|
|Minor||AUD 125.00||AUD 188.00||5 years|
|Emergency Passport||AUD 111.00|
|Lost/Stolen passports or travel-related documents||One lost/stolen passport in the previous 5 years
|Two lost/stolen passports in the previous 5 years
|Three lost/stolen passports in the previous 5 years
Honorary Consul Zurich
The current Honorary Consul has given notice and we will not have an Honorary Consul in Zurich after 12 December 2014. All appointment times with the Honorary Consul between now and his end date of 12 December 2014 have been taken and there are currently no more appointment times available to lodge passport applications in Zurich.
The Honorary Consul cannot provide the same range of consular services provided by the Consulate-General in Geneva. For all notarial services, such as legalising documents, please contact the Consulate-General.
Emergency out of hours contact details:
For emergencies out of office hours please call +41 (0) 22 799 9100 – the recorded message will give instructions on connecting to the 24-hour Consular Emergency Centre in Canberra on a toll-free number
Personal information provided to the Department of Foreign Affairs and Trade (DFAT) is protected by law, including the Privacy Act 1988. We may collect, use and disclose your personal information, including to overseas recipients where we reasonably believe it is necessary, to provide you with consular assistance. Important information about the privacy of your personal information is contained in our Consular Privacy Collection Statement, which you should read and understand. Copies of the Statement are available at http://www.dfat.gov.au/dept/consular/privacy.html or by requesting a copy from the Department.
What we can and cannot do
Travel Information for Australians
Get the latest travel advisories and other traveller hints from the Department of Foreign Affairs and Trade.
On-line registration for Australians overseas
All Australians travelling overseas for tourism and business, for short or long stays are encouraged to register online with the Department of Foreign Affairs and Trade.
Visas and Immigration to Australia
Visas and Immigration to Papua New Guinea
Living in Switzerland
The Australian Consulate General in Geneva provides the following services.
Marriage in Australia - Notice of intended Marriage Form
Legal Processes – Notarial Services (including fees)
Social Welfare (including Pensions and Centrelink)
Other useful information
A gateway to information about Australian benefits, payments and services.
Returning to Australia
Handy information for Australians or residents returning from a holiday or moving back to Australia.